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Engineering

Our sales engineers are as adept at working with architects and builders on major restorations as they are at working with building and homeowners on minor renovations. They are supported by:

  • Our design/drafting department that utilizes the latest technology and custom designs tools.
  • Our engineers who provide expert advice concerning applications and installations.
  • Our landmark consultant who is indispensable when planning and implementing historic projects.
  • Our large volume department, specializing in co-ops, hotels and large commercials buildings.
  • Our custom department that can service an individual apartment or building-wide master plan.

Installation

Skyline's more than 100 full-time installation professionals are unionized, uniformed and security screened. Additionally, Skyline separates the functions of contract manager from inspection of contract performance.

Our job-site foreman diligently supervises your installation and, in conjunction with our team of roving job inspectors, forms Skyline's three-tiered management system that ensures the highest-level quality control in the industry.

Our scheduling department coordinates and implements delivery and installation to meet your project's most exacting deadlines.

Above all, we pay particular attention to the work-area: drop cloths are precisely placed; old windows and materials carefully removed and discarded. Typical window replacement is done within a day.


Customer Service

When an installation is complete, Skyline places a significant emphasis on post-installation customer service. We have a dedicated customer service department to help serve our clients, this includes:

  • A fleet of trucks.
  • Full-time service crews to address any problems that might arise.
  • On site inspectors.
  • Representatives of each department that originally designed installed and tested your windows system.
Skyline's customer support group has been assembled to guarantee complete satisfaction during installation and through years of use.


To speak to a sales representative, please email us or call today at 212-491-3000.